Other Data on iPhone – The Yellow Bar of Death

The Issue – After upgrading to iOS5 I noticed I had 4gb of “other” data when performing Syncs. Large amounts of Other Data appears to be a common problem on iPhone 3 & 4 with a major uptick of the issue reported after upgrading to iOS5. Apple Support search results for other data iOS5.

The (normal) Solutions (you wouldn’t be here if these worked…) - I tried the most common solutions. Turning off iTunes Sync of Music and Photos. Turning off Sync for everything.  Full restore from backup. Reset the device. Hard Reboots (hold Power and home buttons simultaneously for about 10 seconds). I even tried clearing the browser cache. No matter what I tried… the Yellow Bar of Death would not go away and continued to taunt me daily.  And I could not, let, the, phone, win!

Solution! –  iExplorer (Mac/PC) is a utility which lets you view the contents of your iPhone or iPad. Bingo! It took some work but I found the culprit – an “orphaned” 11 second 3.2 gigabyte video of pocket lint. The video did not show up on my iPhone or in Windows Explorer (thanks Cupertino…) but it did in iExplorer. I copied the MOV file to my computer and the size indeed showed as 3.2gigs (pocket lint in HD). With a local copy I deleted the video from the phone using iExplorer. Boom! I have defeated the yellow bar of death!! Yessssss!!!

Other Data – What is it? After several restores, resets, reboots and removing all apps, music and data my phone refused to give up 3.8 gb of “Other”.
Other Data - yellow bar of death

No Photos or Videos – No music, photos or videos… Lies!!
Album - No Photos or Videos

iExplore – Oh hey lookie over hereiPhone › Media › DCIM › browse all the folders
iExplorer - Other Data

Viewing the iPhone Control folders. I thought this was it as I had over 100 Music folders despite not having any music on the phone or set to sync. Deleteting them did not free up any space. Noted as “other” data can be here. Check all your folders and give them a second to enumerate.
iExplorer - iTunes Control Folder

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6 Comments

  1. julian
    Posted 01/03/2012 at 6:43 pm | Permalink

    thank you so much this worked a treat. i found rogue mov files in iexplorer which werent making their presence shown in the front end. reduced my yellow other substatially. thanks

  2. Jonathan
    Posted 03/21/2012 at 10:20 pm | Permalink

    Thanks – I tracked down a 700Mb .zip archive created by The Settlers game, at /Media/ApplicationArchives. I had previously uninstalled the game, and wouldn’t have found the stray .zip without iExplorer.

  3. zamtawi
    Posted 02/10/2013 at 9:27 pm | Permalink

    awsome!
    thank you very much.
    really2 happy..

  4. EricP
    Posted 04/21/2013 at 2:17 am | Permalink

    Awesome! Thanks for the tip, it was driving me crazy!!

    Open up iExplorer and delete everything in the /Media/ApplicationArchives folder

    Thanks again guys!!

  5. totomitak
    Posted 05/19/2013 at 2:51 pm | Permalink

    I just found the best solution to remove all other data in my iPhone4 on iOS 6.0.1. After every new suggested way in internet I just got only fraction of this yellow bar reduced and that was frustrating. Then I thought about Cydia, because my iPhone is jailbroken. First I installed a program called CleanMyI but it also did very small part of the job. Then I found iCleaner. In couple munutes iTunes showed no yello bar at all and I’m finally happy :) Good luck!

  6. Saian
    Posted 09/15/2013 at 1:43 pm | Permalink

    Many…..many……many……many….thanks to the writer/publisher for this great job. I was frustrated for my “other” data. It was about 2.54GB. My iphones capacity only 14GB. I tries many ways to remove “other” from my iphone. But i failed. At last I have found this article and follow it. Now my “other” data is zero.

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